Chief Executive Officer of Mobile Money Limited, Eli Hini during a virtual meeting mentioned of additional feature to ID verification during mobile money transactions.
According to him, the new feature will show the name of the wallet owner on the agent’s screen during a cashout transaction and if it does not match the name on the ID, the transaction will be terminated.
In a statement monitored by Adom Online he said
Beginning from tonight [Tuesday night], the additional layer will be activated and will make it possible for agents to compare the name on the wallet with the name on the ID and determine the way forward on the transaction,”
Those who flout the directive for a second time will have their wallets completely deactivated for good and they will be blacklisted all the way to the regulator level – which means they will not be able to work as agents for any other mobile money platform,”
“We have dispatched a team to do mystery shopping to check if agents will follow the directive strictly – those found wanting will be weeded out of the system because we need the full compliance of the agents to make this policy work,”
