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Covid-19: Free water is over, be ready to pay for your water – GWCL to Ghanaians



Covid-19: Free water is over, be ready to pay for your water – GWCL to Ghanaians 1

Ghanaians will from Wednesday begin paying for water supply from the Ghana Water Company Limited as the free three-month water package given to customers by the government ends on Tuesday, June 30. 

The government has from April 1 absorbed water bills for all domestic water users in the country as part of stimulus package to cushion Ghanaians in the midst of the deadly novel coronavirus pandemic.

Consumers will however from July 1 begin to pay for the water they use, the GWCL said in a statement Monday. “Customers of GWCL must please note, that from hence, the payment of water bills will be the responsibility of the customer,” it said. The GWCL said government has notified it of the ending of the three-month covid-19 water relief package for which reason they will also begin to charge their customers for water they will be supplying from July 1.

On the back of the end of the package, the GWCL has asked all landlords to revert to the arrangements with tenants prior to the free water delivery. “Water Vendors can/must resume their normal business after the last meter readings in June 2020,” it said.

It has asked all disconnected customers who were reconnected to enable them enjoy the free water during the period to as matter of urgency pay their arrears to remain connected else their lines will be disconnected again.

Disconnected customers will remain disconnected until their arrears are settled in full before their supply will be reinstated,” it added. The company said all its collection or pay points will be opened during normal working hours for customers to pay their bills.

Meanwhile, it said its meter readers will continue to practice in full all the protocols in carrying out their duties in order to protect themselves and the customers.

This, the company said, includes cladding themselves in GWCL apparel, carrying identity cards, personal sanitizers and face masks, before accessing premises of customers to read their meters.

“The Management of GWCL wishes to express its appreciation to all agencies who supported the free water delivery. Special appreciation to Government for the kind gesture towards Ghanaians” it said.


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